With a reputation as a leading manufacturer of custom lashes made with world-class materials and strict quality guidelines, Alien Lashes takes pride in every pair of lashes we produce. As a testament to our commitment to excellence, our products come with warranty coverage that includes repairs, replacements, and refunds.
Customer experience is at the core of our philosophy, and making clients and their customers happy is what we strive for at all times. To ensure we’re delivering exceptional experiences, we continually collect feedback and improve our after-sales services.
Part of our after-sales assistance includes:
● 100% compensation for products damaged while in transit
● “No reason to exchange policy” for products that do not meet your expectations
Our customer support team is open 24/7, ready to answer your inquiries, and provides exceptional assistance wherever you are on the globe. No matter which channel you contact our team, expect a reply within 5 minutes upon receiving your message.
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*We respect your confidentiality and all information are protected.
*We respect your confidentiality and all information are protected.